Data Collected and Purposes
What : first and last name, mailing address, e-mail address, phone number, and any other information necessary to properly deliver our services.
Why : client relationship management, sending quotes and invoices, project tracking, and communication of news or relevant offers.
Consent : data is collected transparently and only with your explicit consent.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined:
> 10 years for accounting and tax documents
> Project duration + 3 years for client communications and contracts
> Until you revoke your consent for ongoing communications
Afterward, data are securely archived or deleted.
Security and Confidentiality
To prevent any unauthorized access, disclosure, or alteration, we implement:
> Technical safeguards (firewalls, database encryption)
> Organizational measures (access restricted to authorized personnel only)
Sharing and Disclosure
In accordance with Quebec’s Law 25 and GDPR (where applicable), you have the right to:
> Access and rectification
> Erasure (“right to be forgotten”)
> Restriction of processing
> Objection
> Data portability
To exercise these rights, write to us at: info@lux-agence.com
Compliance and Policy Updates
LX Agence ensures compliance with all applicable data protection laws and standards. This policy is reviewed regularly to maintain its relevance and effectiveness.
Contact Us
For any questions or concerns regarding this policy:
> Fill out our contact form at www.lxbranding.com/contact
> Or write to us at info@lux-agence.com
Thank you for your trust!